The UR Primary Care Network has earned Press Ganey’s Guardian of Excellence Award, ranking in the top 5 percent for Patient Experience in care delivery compared with similar programs across the country. This nationally recognized symbol of achievement in health care is awarded annually to Press Ganey clients who have sustained patient satisfaction scores in the 95th percentile or higher for a full year.
“Consistently exceeding patient expectations is a tall order for a primary care network of our scope and size,” said UR Medicine Primary Care Director Wallace E. Johnson, M.D. “This award is evidence of our team’s commitment to understanding and serving the needs of each and every patient who entrusts us with their care. Patient experience is critical to quality improvement and earning this recognition affirms our progress in this area and inspires us to become even better.”
We provide the area with a new and proactive approach to primary care. In fact, we are the first primary care center in the area to be Level 3 certified by the National Committee for Quality Assurance—the highest rating for this new model of care.
Does this sound like the kind of primary care practice you would like to have? Then please contact us. We are accepting patients at practices throughout the area.
To find a primary care physician near you, contact us at 1-585-784-8891 or toll-free at 1-888-661-6162.
UR Medicine is the region's trusted expert on pediatrics. And now, we are welcoming new pediatric patients at many of our Family Medicine practices. Help your kids to get healthy—and stay healthy.